Posted August 7, 200915 yr I have a feedback and support forum on my site but I keep it hidden from guests so only registered users can access it. What do you all do?
August 9, 200915 yr I keep mine available but never really thought about hiding it. Personally I've never looked at a support forum and decided to join / not join a forum.
August 14, 200915 yr Of course not. You gotta always be open to suggestions or be subject to many criticisms.
August 14, 200915 yr Of course not. You gotta always be open to suggestions or be subject to many criticisms. Yep I agree completely.
August 25, 200915 yr I think if anything, guests will see that you answer your feedback forum, and it'll make them feel more confident that when they join, you might make a change for them.. and it shows that you actually care about maintaining the site.. I don't hide mine.
August 26, 200915 yr i've always thought of having a ticket system or something to the affect for support/help. in my opinion it makes the forum look professional and adds the security of 1 to 1 chats that can help with perrsonal problems like accounts and billing.
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